Sales criteria
At WPTrove.net, we are dedicated to providing our customers with the highest-quality products and services. Below are the core principles that guide our business operations:
Product Quality
- We are committed to offering genuine WordPress themes and plugins, thoroughly tested before being listed on our website.
- Each product is carefully selected from reputable developers, ensuring it meets high standards of functionality, performance, and security.
Reasonable Pricing
- We strive to deliver competitive pricing while regularly offering special promotions and discounts for our customers.
- Every product you purchase from WPTrove.net provides excellent value for your money.
Dedicated Customer Support
- Our support team is always ready to address any questions or provide technical assistance during the installation and usage of our products.
- We offer clear and detailed documentation to help customers confidently use our products.
Refund Policy
At WPTrove.net, we offer digital products, including ZIP files containing plugins and themes. Please review our refund policy carefully before making a purchase.
No Refunds
All sales are final. Once a digital product is downloaded or accessed, it is considered “used” and is non-refundable and non-exchangeable due to its intangible nature.
Payment Security
Payments are processed securely through trusted gateways like PayPal or Stripe with SSL encryption. We do not store your payment details.
Non-Receipt of Product
If you do not receive your product, contact us at support@wptrove.net with your transaction details. We will resolve the issue promptly.
Policy Acceptance
By purchasing from WPTrove.net, you agree to this policy. Continued use of our site after updates indicates your acceptance of any changes.
For inquiries, email us at support@wptrove.net. Thank you for choosing WPTrove.net!
Regular Product Updates
- We are committed to providing timely updates for all our products as soon as new versions are released by developers.
- Customers will always benefit from the latest features and the best security measures through these updates.
Data Privacy and Security
- We respect and protect our customers’ personal information. Your data is securely stored and used solely for processing orders and enhancing customer care.
Contribution to the Community
- WPTrove.net is not just a marketplace; it’s also a hub for WordPress enthusiasts.
- We regularly share knowledge, experiences, and useful resources to help the WordPress community grow stronger.
These principles are the foundation of WPTrove.net’s operations and development. We aim to provide you with the best shopping experience and ensure your absolute satisfaction.